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Choosing a PEO that conforms to your organization's needs is
essential in establishing a long term business relationship.
There are several factors to be considered in this process;
• How long has the PEO been in business?
• Accreditations
• - NAPEO (national)
• - Local
• Have they complied with their specific PEO registration requirements in the
• states that you are doing business?
• Do they have a voice mail or a "live" receptionist?
• (At CSS you will never get voice mail during business hours. There are no
• call centers or automated attendants.)
• Is their service agreement clear and concise as to each party's
• responsibilities and liabilities?
• Fee Schedule - Flat rate or percentage based? Flat rate fee schedules are
• easier for clients to calculate and budget and prevent "hidden costs".
• Does the PEO offer a variety of health plans to suit your employee's needs
• both locally and nationally? Does the PEO offer other benefits, i.e. 401K, life
• insurance, short term disability, flexible spending accounts which are part
• of a complete package often desired by current and future employees?
• Does the PEO have department specific professionals, i.e. taxes, payroll,
• benefits, 401K?
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